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PETERSTEFFEN—THEASSOCIATEDPRESS Greenpeace activists stand with "CO2" formed with the VW logo and a banner that reads "the problem" above the Volkswagen factory gate in Wolfsburg, Germany, on Monday. ByTomKrisher The Associated Press DETROIT Owners of 482,000 diesel Volkswagens and Audis in the U.S. are eligible for $1,000 in gift cards and vouchers as the automaker strives to pla- cate customers dismayed by an emissions-rigging scandal. VW announced the of- fer Monday. The car own- ers have been in limbo since mid-September, when VW admitted the cars are equipped with software that turns on pollution con- trols during government tests and turns them off while on the road. VW has yet to unveil a fix for the cars. The U.S. Environmental Protection Agency says the cars, with 2-liter four-cylinder die- sel engines, emit 10 to 40 times the allowable amount of harmful nitrogen oxide while being driven. "The problem that most of us suffer from is we're in never-never land so this at least gives us some com- pensation until they figure it out," said Bob Rand, a re- tired judge in Pasadena, California, who says he and his wife have owned at least a dozen new Volkswagens over the years. The $500 Visa gift card can be used anywhere, while the $500 voucher can be used at a VW dealership for things such as an oil change or new set of tires, or even a down payment on a new car. The offer also in- cludes free roadside assis- tance for the diesel vehicles for three years. "We are working tire- lessly to develop an ap- proved remedy for af- fected vehicles," said Mi- chael Horn, VW's U.S. CEO, said in a statement. "In the meantime we are providing this goodwill package as a first step towards regaining our customers' trust." Steve Kalafer, chairman of the Flemington Car and Truck Country dealerships in Flemington, New Jersey, said Volkswagen's offer is a welcome first step after a long silence between the au- tomaker, its customers and its U.S. retailers. Kalafer said he hasn't heard yet from any cus- tomers about Volkswagen's offer, but he expects they'll want more from the com- pany to address the many issues raised by the emis- sions scandal. "They will appreciate the communication, but I imag- ine that until a real resolu- tion is found that apprecia- tion will be muted," he said. Whatever fix VW designs could wind up hurting per- formance or perhaps fuel mileage, the two main rea- sons why people buy diesels. More than 200 class-action lawsuits have been filed in the U.S. against VW alleg- ing that the scandal caused the diesel cars to drop in value. Average auction prices of VW diesel models have dropped nearly $2,100, or 16 percent, since the an- nouncement, while VW gas- oline models have fallen 4 percent, Kelley Blue Book said Monday. To get the gift cards and vouchers in the U.S., own- ers will not be required to sign anything giving up their right to sue Volkswa- gen or force them into arbi- tration, spokeswoman Jean- nine Ginivan said. "There are no strings attached," she said. Volkswagen already is offering $2,000 to current VW owners to trade in their cars for new vehicles, and the gift cards and vouchers would add $1,000 to that. Volkswagendiesel owners to get $1,000 in gi cards and vouchers EMISSION-RIGGING SCANDAL By Summer Ballentine and Jim Suhr The Associated Press COLUMBIA, MO. The pres- ident of the University of Missouri system resigned Monday with the football team and others on cam- pus in open revolt over what they saw as his indif- ference to racial tensions at the school. President Tim Wolfe, a former business executive with no previous experi- ence in academic leader- ship, took "full responsi- bility for the frustration" students expressed and said their complaints were "clear" and "real." For months, black stu- dent groups had com- plained that Wolfe was un- responsive to racial slurs and other slights on the overwhelmingly white flag- ship campus of the state's four-college system. The complaints came to a head two days ago, when at least 30 black football players announced that they would not play until the president was gone. One student went on a weeklong hun- ger strike. Wolfe's announcement came at the start of what had been expected to be a lengthy closed-door meet- ing of the school's govern- ing board. "This is not the way change comes about," he said, alluding to recent protests, in a halting state- ment that was simultane- ously apologetic, clumsy and defiant. "We stopped listening to each other." He urged students, fac- ulty and staff to use the res- ignation "to heal and start talking again to make the changes necessary." A poor audio feed for the one board member who was attending the meet- ing via conference call left Wolfe standing awkwardly at the podium for nearly three minutes after read- ing only one sentence. In response to the race complaints, Wolfe had taken little action and made few public state- ments. As students leveled more grievances this fall, he was increasingly seen as aloof, out of touch and in- sensitive to their concerns. He soon became the pro- testers' main target. In a statement issued Sunday, Wolfe acknowl- edged that "change is needed" and said the uni- versity was working to draw up a plan by April to promote diversity and tol- erance. But by the end of that day, a campus sit-in had grown in size, gradu- ate student groups planned walkouts and politicians began to weigh in. After the resignation announcement, students and teachers in Columbia hugged and chanted. Sophomore Katelyn Brown said she wasn't nec- essarily aware of chronic racism at the school, but she applauded the efforts of black students groups. "I personally don't see it a lot, but I'm a middle- class white girl," she said. "I stand with the people ex- periencing this." She cred- ited social media with pro- pelling the protests, saying it "gives people a platform to unite." Head football coach Gary Pinkel expressed soli- darity with players on Twit- ter, posting a picture of the team and coaches locking arms. The tweet said: "The Mizzou Family stands as one. We are united. We are behind our players." The protests began af- ter the student govern- ment president, who is black, said in September that people in a passing pickup truck shouted racial slurs at him. In early Oc- tober, members of a black student organization said slurs were hurled at them by an apparently drunken white student. Frustrations flared again during a homecoming pa- rade, when black protesters blocked Wolfe's car, and he did not get out and talk to them. They were removed by police. PROTESTS University of Missouri president steps down over race complaints ELLISE VERHEYEN — MISSOURIAN Members of the Legion of Black Collegian and the Concerned Student 1950supporters gather outside the Reynolds Alumni Center a er an emotional protest Saturday on the University of Missouri campus, in Columbia, Mo. JUSTIN L. 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