Up and Coming Weekly is a weekly publication in Fayetteville, NC and Fort Bragg, NC area offering local news, views, arts, entertainment and community event and business information.
Issue link: https://www.epageflip.net/i/150909
Report Theft to Keep Your Electric Services Reliable PWC is committed to providing customers reliable services and each year works to upgrade and repair our system to ensure this. In July, thieves stole copper from a PWC substation. As a result, the equipment suffered significant damage and will be costly to replace. It also impacted electric services to customers in the immediate area during one of the hottest weeks of the summer. PWC needs your help to prevent this from happening again. Contact local police if you see a theft in progress or call PWC's Utility Theft Hotline at 223-4088. Any information you provide will remain completely anonymous. PWC on the Air Join Host Wendy Riddle for Your PWC Connections anytime on PWC's website, or watch on Fay TV 7 (Time Warner Cable Government Access Channel 7). Dog Days of Summer We recommend setting your thermostat at 78º in summer. Reduce your cooling costs by about 5% for every degree you increase the setting. Use fans. Close blinds and drapes. Clean/replace filters. Delay heat generating activities until evening. Stay Connected to PWC Be in the know with PWC! Stay up to date with all the latest news and information when you "like" PWC on Facebook, and "follow" PWC on Twitter! And look for your Hometown Utility on Pinterest for the coolest tips & latest trends in energy and water conservation! What Happens When the Power Goes Out? These include hospitals, any facilities used as disaster shelters, and public safety facilities including fire and police stations. The next step is to check for damage at our Substations. That's where the voltage is reduced to a level safe for distribution. PWC operates more than 30 local substations, and each substation serves thousands of customers. Repairing damage at this level usually means restoring power to a large number of people. When a major power outage happens, many of our customers have the same question in mind: When is the power coming back on? When a storm hits and we experience utility outages, PWC crews work around the clock to restore services as quickly as possible to all our customers. Our goal is to safely restore services to the greatest number of customers in the shortest time possible. While damage to the Transmission System (where high voltage power is received from the generation source) isn't likely, when it does occur, it can affect tens of thousands of homes and businesses. Under our power restoration plan, organizations that provide essential services do get priority. Our crews then proceed to repair any damage to the Customer Distribution System, which includes: Main "Feeder" Lines, "Lateral" or "Tap" Lines and Service Lines. Repairing the Customer Distribution System is based on safety concerns and restoring power to the greatest number of people. In general, we repair the main feeder lines first, followed by the lateral and service lines. If your power outage is caused by damage between the line to your home and the service installation, it is the customer's responsibility to have an electrician repair the damage before PWC can restore power. To learn more about how PWC crews respond to power outages visit our website at: www.faypwc. com/hurricane_preparedness.aspx PWC Employees Celebrate Major Milestone PWC employees have reached a significant milestone! Completing more than two million hours worked with no lost-time injuries. Two million hours is no small feat…it's equal to one person working 1000 years! PWC's last lost-time injury occurred in November 2011. The accomplishment was recognized by the North Carolina Department of Labor and marks the second time since 2007 that PWC has surpassed the two million hour mark. PWC employees have surpassed the one million hour mark seven times in the last 15 years. In addition to the Department of Labor's Certificate for Safety Achievement Award, PWC also received the American Public Power Association's Electric Utility Safety Award for the 21st straight year. Over the last 11 years, PWC employees have worked more than 15 million hours (and counting) combined! PWC has nearly 600 employees who enter confined spaces, work around dangerous electrical voltages, dig trenches 20+ feet deep, handle hazardous chemicals, operate heavy machinery and drive an average of 7,000 miles daily. (from left to right) Steve Blanchard, CEO/General Manager, Angelia Rutherford, Andy Dunlap, Wilson Lacy, PWC Commissioner What's New! PWC's Popular HET Program Extended Through September 30th! Was your home built before 1991? If so, your toilet may be costing you a significant amount of money on your monthly water bill. PWC is pleased to offer its customers the opportunity to receive a $100 incentive when you replace your old water wasting toilet with a new high effieciency model! For details contact PWC or visit faypwc.com. Good Neighbors. Quality Service Providers. 28 UCW AUGUST 14-20, 2013 The Fayetteville Public Works Commission connects homes throughout Fayetteville/ Cumberland County to award-winning services for electricity, water and wastewater treatment. When your home is connected to PWC utilities, you can count on safe, reliable service … and, on the employees of PWC – who are also your neighbors – to be prepared 24 hours a day, 365 days a year to respond to emergencies and service outages. We offer the service excellence and community commitment only a local municipal utility can provide. Partnership for Safe Water Emergencies 1-877-OUR-PWC1 • Customer Service 483-1382 • faypwc.com WWW.UPANDCOMINGWEEKLY.COM