Best of the Best

2017

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NWA Democrat-Gazette Best of the Best 81 Sunday, October 29, 2017 By Sarah Haney NWA Democrat-Gazette P aul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Neb. Through his own personal experience caring for his grandmother, Paul realized many families could use the help of an in- home caregiver to enable seniors to live independently at home. In 1995, Home Instead, Inc. began franchising and their network has grown to include more than 1,000 franchises around the world — including the offi ce in Rogers, Ark. "Ultimately, when you talk about services you're really talking about 'why'," stated Carey Lingenfelter, general manager and partner of the Rogers location. "Our 'why' is to enhance the lives of aging adults in the community." This can be achieved by the many services Home Instead Senior Care offers including housekeeping duties, and social activities such as church, bingo and bridge. Staff also helps with running errands, whether it is going to the bank, the grocery store, or doctor's appointments. "We may attend the physician visit, receive the information and translate it so it's easy to understand for the client's family members," noted Lingenfelter. "We are able to share those physician requests — dietary or medicine management. We have an internal management portal called 'The Family Room' that is a great communication tool that keeps the family informed." Home Instead Senior Care also offers many advanced services including personal care, bathing, dressing and personal hygiene, and helping with transfers. "Personal care takes a certain skill set and we have amazing state recognized, accredited certifi cation and training," added Lingenfelter. "Our employees who have this certifi cation can go into advanced in-home care or CNA programs." Home Instead Senior Care is a great resource for families and helps with reducing stress between home and environment. The Rogers location was established in February 2001 and is extremely well-connected to the healthcare system in Northwest Arkansas. As an employee based organization, Home Instead Senior Care is not a registry. Every one of their representatives is an employee of the organization. Home Instead Senior Care is able to offer career advancement and education to its employees while also offering incredible employee benefi ts. "We really put our employees fi rst when it comes to business decisions," stated Lingenfelter. "We are caregivers for our caregivers." The memory care offered at Home Instead Senior Care is another great element the organization provides. Through this, they are able to focus on the needs of Alzheimer's, dementia, and Parkinson's patients. Many clients are given care 24 hours a day, seven days a week, year-round. All of the Alzheimer's and dementia caregivers take part in a unique and critically acclaimed training program called CARE (Changing Aging through Research and Education). Home Instead Senior Care has received recognition in the past for their great care and compassion. In 2017, they received the Five Star Caring.com award for Best In-Home Care in Northwest Arkansas. With the singular location in Rogers at 100 N. Dixieland Road, at Frisco Station Mall, Home Instead Senior Care services four counties in the Northwest Arkansas region: Benton, Washington, Carroll, and Madison. For dependable, warmhearted home care and for more information about the senior home care services provided, call Home Instead Senior Care at (479) 616- 1798. ★★★ Finalist ★★★ Home Care / Hospice nwadg.com/best SPECIAL TO NWA DEMOCRAT-GAZETTE The staff of Home Instead Senior Care includes Cherie Clark, Meloney Barnes, Nanette Bushey, Marek Stanley, Mindy Baire, Christine Carr-Wright, Corri Carpenter, Carey Lingenfelter, Samantha Taylor, Michelle Young, Kimberly Christian, Charles Wilbanks, Kim Pryor, Rebecca Machuca and Sylvina Conklin. Home Instead Senior Care provides outstanding home care in Northwest Arkansas

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