Best of the Best


Issue link:

Contents of this Issue


Page 54 of 83

NWA Democrat-Gazette Best of the Best 55 Sunday, October 29, 2017 BY DAVE WOODS NWA Democrat-Gazette T rent Ragar had three main objectives to accomplish when he and his wife, Amanda, opened Natural State Pest Control just more than a year ago. "We really focus on customer service," the young entrepreneur said. "We always show up on time. And when you call our offi ce you get someone who is local and can solve your issue immediately. All of our technicians are drug tested and have clean background checks. But, great customer service is really the core of our company." While quality customer service is a key tenet of Trent's business philosophy, community involvement is a close second. "We do a lot for the community," the former lawn care professional said. "Last year we donated $24,000 in free services right here in Northwest Arkansas. We really push community involvement." This year during October Trent and his technicians all donned pink gear to raise awareness of Breast Cancer Awareness Month. The company donated funds to the Komen for a Cure program for each sale made and each service performed during the month-long observance. People don't expect to see their bug guy show up wearing pink gloves," he laughed. Another push Trent is making at Natural State Pest Control is to use an integrated approach to pest management and utilize reduced risk products. "We try and use as many green products as we can," he said. "We use reduced risk products and integrated pest management. We are not just a spray and go company. Integrated pest management means we really try to solve the source of problem and not just spray right off the bat. We use an integrated approach to help the home owner to fi nd ways to reduce the population and keep it down or eliminate it naturally rather than always relying on chemicals all of the time." Natural State Pest Control is one of only 2 local Certifi ed Sentricon Specialists for termite control. Sentricon is the fi rst product registered under the U.S. EPA Reduced Risk Pesticide Program. Trent and his team are very proud to offer the same termite technology that protects the Statue of Liberty and even the White House in Washington D.C. A full service pest control company, Natural State's services include the elimination of roaches, termites, rodents, ants, spiders and even pesky bed bugs. "We use heat for bed bugs," he said. "It's a much safer and more effective way to kill bed bugs. Instead of repeatedly coming into your house and spraying a bunch of restricted use chemicals, we heat your house up to 130 degrees for four hours. We are able to get an instant kill throughout the entire home." Trent said he wants NWA residents to understand one main thing: "We use the most advanced techniques available." "We're not just baseboard sprayers," he stressed. "We hear that a lot around here. "We are looking to solve your pest problem in a customer friendly way. Call us and we'll answer the phone on the fi rst or second ring and take care of your issue today with our same day service pledge." Bugged by bugs? Let Natural State Pest Control eliminate your pest problem ★★★ Winner ★★★ Pest Control Service

Articles in this issue

Links on this page

Archives of this issue

view archives of Best of the Best - 2017