Up and Coming Weekly is a weekly publication in Fayetteville, NC and Fort Bragg, NC area offering local news, views, arts, entertainment and community event and business information.
Issue link: https://www.epageflip.net/i/343136
2 JULY 9-15 2014 WWW.UPANDCOMINGWEEKLY.COM PWC on the Air PWC Receives Two National Awards Join Host Wendy Riddle for Your PWC Connections anytime on PWC's website, or watch on Fay TV 7 (TWC Government Access Channel 7). PWC Meter Replacement Program Underway PWC is always looking for innovative ways to improve customer service and increase efficiency. Our Replacement Metering Project will do just that by upgrading to digital meters. More than 180,000 new meters will be installed over the course of the next three years. The meters will give our customers greater control over their electric and/or water costs, while at the same time improving system reliability. Apex CoVantage, the approved metering service providers for PWC, will upgrade the electric and water meters in your area. Apex workers are required to visibly display their ID badges at all times. Each meter replacement will take about 1-5 minutes, and your service(s) will go off briefly during installation. You do not need to be present while the work is being done as long as Apex workers can access your meter. If you are not home at the time of the replacement, a door hanger will be left to let you know the work is complete or provide you information for scheduling a time when they can access your meter. For more details about PWC's Replacement Metering Project, including a list of FAQs and an installation schedule, visit faypwc.com. www.faypwc.com New Technology New Number With the new system, you have a new 10-digit PWC account number. (New numbers appear on bills mailed after 7/7). Be sure to use the new number when calling PWC about your account, and update the number if you pay by your bank's BillPay. Look what you can do with PWC's new computer system. Using the On-Line Account Manager, you can: 4 Simplify registration and login 4 View multiple accounts at one time 4 See graphs of your utility use for the last 12 months 4 Compare your monthly bills 4 Make requests for new services or changes when moving Keep Bills Down When the Mercury Rises Remember to use ceiling fans. They can make you feel 5 degrees cooler and they cost less to run than your A/C. Other saving tips include using window shades to stop sunlight from heating your home and cooking with a microwave instead of your oven. A host of other summer savings tips - like caulking doors and windows, planting trees that provide ample shade and line-drying your clothes - awaits at faypwc.com! Take charge of your summer energy use! The steps you take today can add up to major savings tomorrow. With the heat and humidity of summer, your air conditioning unit may be working overtime and driving up your electrical bill. So what can you do? Keep your thermostat at 78 degrees or higher, and when you leave home, go ahead and turn it up a couple of degrees. Glenville Lake Spillway Project Begins PWC's new computer system launched July 7 and puts you in the driver's seat when it comes to managing your utility account. New features include the ability to view multiple accounts at one time, view and sort bills and payments over the last 12 months, and a simplified login process. All customers will receive a new 10-digit ac- count number on their July bill. Please refer to your new account number when using phone services, making a payment or requesting an extension. Remember to use all 10-digits when conducting business with PWC after July 7. New 10-Digit Account Numbers Coming Soon! Phyllis Currie (l), GM of Pasadena, CA Water & Power and J. Gary Stauffer, Executive Director, NMPP Energy in Lincoln, NB present PWC CEO/GM, Steve Blanchard (c), with the System Achievement Award Construction of a new spillway at Glenville Lake is expected to begin in July 2014. The project will replace the existing spillway located off Filter Plant Drive and will require Glenville Lake to be drained. The spillway, built in the early 1900's, controls the flow of water out of Glenville Lake downstream into the Little Cross Creek. Construction is expected to take 12-14 months and the lake will be drained for the duration of the project. The project will not impact the operation of PWC's Glenville Lake Water Treatment Facility as the plant also pumps water from the Cape Fear River. Access to the lake for fishing or recreational use at Mazarick Park will not be allowed during the project but will resume when the lake is refilled in late 2015. You can learn more about the Spillway Project at faypwc.com. Fayetteville PWC received two esteemed awards at the American Public Power Association's national conference in early June. The E.F. Scattergood System Achievement Award was awarded to PWC for enhancing the prestige of public power utilities through sustained achievement and customer service. PWC has been recognized nationally and locally for having successful safety programs that are proven effective in minimizing on-the-job incidents and their resulting costs. In March 2014, for the first time in PWC history, employees completed more than three million hours worked with no lost-time injuries. In recent years, PWC has made significant investments in technology that will continue to improve customer service. PWC has also been recognized for achieving some of the nation's highest utility reliabitly ratings and innovative sustainable initiatives. PWC was one of only two sys- tems honored out of 2,000 in the U.S. Steve Blanchard, PWC CEO/GM, was awarded the James D. Donovan Individual Achievement Award. This award recognizes people who have made substantial contributions to the electric utility industry, with a special commitment to public power. In a career spanning more than four decades, Mr. Blanchard has demonstrated tremendous vision and innovation, beginning with his overseeing of the construction of the Butler-Warner Generation Plant in 1976. The only municipally built, owned, and operated generation plant in the state, which provides power annually to the North Carolina grid and saves PWC customers millions of dollars in energy prices. He has been with PWC since 1972 and served as General Manager since 1994.