Up & Coming Weekly

February 06, 2018

Up and Coming Weekly is a weekly publication in Fayetteville, NC and Fort Bragg, NC area offering local news, views, arts, entertainment and community event and business information.

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22 UCW FEBRUARY 7-13, 2018 WWW.UPANDCOMINGWEEKLY.COM ANN MARIE KALLHOFF, FTCC Assess- ment Retention Specialist. COMMENTS? Editor@upandcomingweekly.com. 910-484-6200. EDUCATION FTCC students visit the ARC for one-on-one assistance by ANN MARIE KALLHOFF A typical morning inside Fayetteville Technical Community College's Assessment and Retention Center, commonly referred to as the ARC, begins with the opportunity to help make a positive contribution to a student's educational journey. Quite often, students visit the ARC seeking personal, one-on-one assistance. Students express emotions ranging from excitement about having made the decision to return to school to apprehension about the academic challenges they may face wh ile being in class with younger students. Students at FTCC represent a diverse population, with some students attending immediately after high school graduation and others attending several years later. e return to the classroom experience after many years can understand- ably cause anxiety for some students. At the ARC, people receive reassurance that they have made a smart choice to study at FTCC, where every student is important and appreciated. e ARC staff is comprised of part-time employ- ees and some FTCC students who spend a portion of their days working in addition to attending classes. Students who use the resources at the ARC are quite often seeking assistance with class registration, navigating and understanding Blackboard (an inter- net platform used for online classes), and utilizing WebAdvisor, a student portal where a great deal of academic information is stored, such as classes com- pleted and grades for completed classes. At the ARC, students also receive technical assistance with student email, resetting passwords and other technical issues. FTCC recently collaborated with Ellucian to imple- ment a new technology tool that serves to improve the communication between advisors and advisees. Ellucian Advise has the capability to increase student success by giving advisors the ability to view students' overall "success picture," based on pre-configured cri- teria. Ellucian Advise creates alerts when students fall below a specific grade point average or experience class absences or missed assignments. Ellucian Ad- vise is a great technological tool for helping students stay on track to reach their academic goals. Staff members at the ARC recognize that working with caring faculty and staff is just as important as great technology for student success. With that in mind, the ARC staff reaches out to students who may be struggling. Working with instructors, ARC staff will inform students about available help and resources, such as on-campus free tutoring, coun- seling and online resources. Staff members at the ARC feel the opportunity to work with students and a caring staff and faculty at FTCC is very rewarding. As an ARC supervisor, I especially enjoy offering additional encourage- ment and support to students I see around campus who have visited the ARC. One of the greatest joys is seeing students march across the stage at gradu- ation to begin their new careers or continue their education at four-year colleges. e ARC is located inside the Tony Rand Student Center at the Fayetteville campus. Visit to learn why over 40,000 students annually make the choice to study at FTCC. e ARC staff is comprised of part-time employees and some FTCC students who spend a portion of their days working in addition to attending classes. HOURS Buon San Valentino! Authentic Italian Cuisine Pizzeria & Restaurant 910.867.8700 1400 Walter Reed Road, Suite 130 (All American Freeway & Owen Drive) : M-S 11:00 a.m. - 10:00 p.m. • Sun. 11:00 a.m. - 9:00 p.m. Come celebrate that special day with us!

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