Up & Coming Weekly

December 27, 2022

Up and Coming Weekly is a weekly publication in Fayetteville, NC and Fort Bragg, NC area offering local news, views, arts, entertainment and community event and business information.

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WWW.UPANDCOMINGWEEKLY.COM DECEMBER 28, 2022 - JANUARY 3, 2023 UCW 9 NEWS Local real estate agent wins national award Coldwell Banker's Alex McFadyen named 'Rookie of the Year' a STAFF REPORT Alex McFadyen, an agent with Coldwell Bank- er Advantage in Fayetteville, was named RIS- Media's inaugural "Rookie of the Year" national award winner in November at the annual confer- ence of the National Association of Realtors. According to RISMedia, the official news source for residential real estate, hundreds of agents were nominated from throughout the United States. e field was narrowed to 10 final- ists. In a ceremony at Rosen Centre in Orlando, Fla., McFadyen, 27, was announced as the hon- oree by Jennifer Dixson Hoff, president of Colibri Real Estate, sponsor of the award. "I'm honored and a little surprised," said Mc- Fadyen. "It feels good to be recognized for all the hard work of the past year." McFadyen's win was based on achievements for his clients in 2021. He closed 86 units for $19.7 million in production for the year. In 2022, he is presently at 81 units and $22 million in closed sales. After winning the honor, McFadyen recog- nized his mentors, including company CEO Ralph Huff and president of the Sandhills divi- sion, Lisa Geddie. He also thanked Alan Tucker, his Fayetteville broker-in-charge, now general manager for the Southern Pines office/director of marketing; Malcolm McFadyen, a long-time, top-producing broker at CBA who is his uncle; and CBA trainer Megan Gerber. Alex McFadyen spoke of growing up among the business. An- other uncle, Bill McFadyen, works in commer- cial real estate. Alex earned his real estate license in the final semester of his senior year at the University of North Carolina at Wilmington. He believes his degree helped better prepare him for a career in real estate. He graduated with his bachelor's in communications with a minor in business administration in December 2019. One month later, he went to work for Coldwell Banker Ad- vantage in his hometown of Fayetteville, the #1 Coldwell Banker franchise in North America. When asked the key to his success, he thought- fully replied, "Always put your clients first, to make sure their interests are met, that they're making a good investment. And grow your rela- tionships." McFadyen said he jump-started his busi- ness by notifying family and friends that he had become a licensed real estate agent and by reaching out to persons who had listed their properties as For Sale By Owner. He established trust, and the business began steadily growing through referrals. According to Lisa Geddie, "Being selected as a top 10 finalist is a phenomenal achievement in itself. We are so proud of Alex for being chosen for such an honor as the Rookie of the Year." Geddie said his success comes down to basics. "Alex has embraced all the tools and training that Coldwell Banker Advantage has to offer," she said. "Most importantly, he shows up every day ready to do what it takes to be successful." Alex McFadyen, a real estate agent with Coldwell Banker Advan- tage, was named "Rookie of the Year" at the National Association of Realtors. (Photo courtesy RISMedia) J.D. Power ranks Piedmont Natural Gas No. 1 in customer satisfaction in South among large utilities a STAFF REPORT Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2022 Gas Utility Resi- dential Customer Satisfaction Study. is is the first time Piedmont Natural Gas has received the No.1 ranking, topping six other utilities in the South Large segment. "Earning top honors in customer satisfaction demonstrates our strategy to put customers first," said Sasha Weintraub, senior vice presi- dent and president of Piedmont Natural Gas. "Our think-customer approach is simple — lis- ten to what our customers say and act on it. We work daily to deliver what matters most to them — safe, reliable, affordable and increasingly clean energy. We are grateful these efforts have been noticed, and I'm proud of the entire Pied- mont Natural Gas team for this recognition." Piedmont's efforts to understand and address the needs of customers earned top rankings in the following study factors: billing and payment, corporate citizenship, communications, custom- er care and safety and reliability. J.D. Power represents the voice of customers. is year's study results are based on responses from over 57,000 online interviews conducted from January 2022 through October 2022 with residential customers of the 84 largest natural gas utility brands, representing nearly 64.6 mil- lion households across the United States. J.D. Power began measuring the customer satisfaction of natural gas utilities in 2002. Piedmont Natural Gas is a subsidiary of Duke Energy, and distributes natural gas to more than 1.1 million residential, commercial, industrial and power generation customers in North Caro- lina, as well as South Carolina and Tennessee. Piedmont has been named by Cogent Reports as one of the most trusted utility brands in the U.S. For more information visit the website at piedmontng.com. Duke Energy, a Fortune 150 company head- quartered in Charlotte, is one of America's largest energy holding companies. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. e company employs 28,000 people. More information is available at duke-energy. com. e Duke Energy News Center contains news releases, fact sheets, photos and videos. Duke Energy's illumination features stories about people, innovations, community topics and environmental issues. Piedmont Natural Gas was named No. 1 in customer satisfaction with residential natural gas service in the South among large utilities by J.D. Power. (Image courtesy Piedmont Natural Gas)

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