Retail Observer

September 2016

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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SEPTEMBER 2016 RETAILOBSERVER.COM 73 11:30 AM-12:30 PM Discover the Benefits of NKBA Certification Andrew Mackenzie, Debby Mayberry How to Sell the Value of Closet Upgrades Denise Butchko Main Street to Rodeo Drive, Luxury is the Design Star Christopher Grubb Kitchen & Bathroom Trends – Three Years of Houzz Consumer Insights Liza Hausman Referral Power of Strategic Appreciation Katie Heaney Benchmarks for Making Big Business Decisions John Lang, LPBC What Every Kitchen & Bath Builder & Remodeler Needs to Know About Asset Protection, Tax Reduction, and Estate Planning Larry Oxenham Top 10 Best Practices to Make Your Business Stronger Ken Peterson, CKD 1:30 PM-2:30 PM The Recruiting Blueprint: How to Find & Hire the Best Rikka Brandon *Design Unplugged—Creativity and Collaboration from Anywhere! Vanessa DeKoekkoek Professional Photographer—Shoot Like One . . . Or Hire One Adam Gibson, CMKBD Customer Experience Showrooms - What Customers Really Want Kirk Heiner *Big Business WHY: Vision Board DeAnna Radaj The Strategic Showroom Sarah Reep, CMKBD, ASID, IIDA, CMB, CAPS Smart Strategies for Building Your Team Fred Reikowsky Show Your Work in a Better Light! Doug Walter 3:30 PM-4:30 PM PROactive vs. REactive Medicine for the Bathroom Rob Cooper, Susan M. Duncan, Greg Wells Managing Client Expectations Dennis A. Dixon Zen & the Art of the First Meeting Robert Foltz, CKD Positive or Poison: Making Client Reviews Work for You Megan Jansky Mobile Apps for the Kitchen Business Scott Koehler *Create Tomorrow: Trend Forecasting Lisa H-Millard, CKD, CfyH Selling to Design by NOT Designing to Sell Jan Neiges, CKD Make-up Air; Codes & Solutions David Newton, CMKBD WEDNESDAY, JANUARY 11, 2017 9:30 AM-10:30 AM Power Project Management Robert Foltz, CKD Sell Yourself to Make the Sale Aaron Gould, AKBD The Psychological and Physiological Effects of Color in Design Kathryn J. Grube Designing for the Ages Kimberly Kerl Health and Wellbeing—A Critical Role in Design Barb Mueller Creative Smallness: Thinking Big About Smaller Spaces Tamara Myers Marketing 104: Marketing to Your Ideal Client DeAnna Radaj *Pricing Strategies for Improved Profits Gary Thompson

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