RETAILOBSERVER.COM SEPTEMBER 2016
74
11:30 AM-12:30 PM
Let's Talk About Wheelchairs
Glenda Andes, CKD, CAPS
How to Make the Outdoor Kitchen a Part of Your Business
Russ Greene
The 5 P's for Success:
Procuring, Planning, Partnership, Psychology, and Publicity
Christopher Grubb
Design for Independence & Dignity Without Talking About It
Erik Listou, Maria Stapperfenne
Rendering and Presentation Techniques That Knock the
Socks Off Clients
John Morgan
Top Tips for Implementing Universal Design Strategies
Dani Polidor, CKD, CBD, CAPS, ASID
Qualify More Effectively, Estimate Quickly, Get a Commitment Faster
Steven Strauss, AKBD
You Are Not Your Job! Preventing Burnout for Work-Life Balance
Liesbet Trappenburg
1:30 PM-2:30 PM
Strengthen Customer Service by Leveraging a Highly Engaged Team
Blaine Bagley
Baby Boomers, Still and Important Demographic of Your Business
Kevin Briggs, CMKBD, CAPS, CGP, CGR
Maximizing SketchUp:
Best Practices for Quick and Efficient Design Visualization
Laurent Chouari
accessABILITY@home
Sandra Rawls Oltmanns
Bottoms Up Team Development: Polishing Diamonds in the Rough
Ken Peterson, CKD
Design Trends 2017: What's New, Now & Next
Sarah Reep, CMKBD, ASID, IIDA, CMB, CAPS
10 Things to Do Weekly to Increase Your Social Following
Nathan J. Reynolds
Selling Projects with Accurate Budgeting
Raymond Wiese, CMKBD
3:30 PM-4:30 PM
Fashion Forward Thinking: Becoming a Savvy Designer
Richard T. Anuszkiewicz
Designing the Kitchen of the Future
Kevin Brown
Should You Own or Rent Your Own Commercial Property?
Dennis A. Dixon
The Micro-Size Me Movement
Paula Kennedy, CMKBD
Universal Design Trends in the Bathroom Towards Shower:
a Combining of Function and Fashion
Robert Kerr and Kirstin Pugh
How to Target the Right Customer
Jim Nowakowski
*Defining Your Brand
Nick Ritota-CKD, CBD
Intuitive Leadership & Decision-Making
Liesbet Trappenburg
THURSDAY, JANUARY 12, 2017
9:30 AM-10:30 AM
Sales Leadership 101 – Process Driven Sales
Earle Brown
Renovating Homes for Today's Lifestyle
Lisa Lally, Alexandra Fiust
Make it Last-Tired of Throwing Food Out
Paula Kennedy, CMKBD
Selling an Experience
Dana King, Marc Robinson
Legal Issues for Small Businesses
Ed Nagorsky
Staying in Front of Your Customers in a Digital Environment
Jim Nowakowski
Designing, Specifying and Implementing Metal in Kitchen and
Bath Design
Amy Sasick
Luxury Appliances vs. Luxury Kitchens: A Practical Approach
Kristien Stevenson
* denotes new Interactive Lab
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