Redstone Federal Credit Union

4 | r e d f c u.o r g S M A L L B U S I N E S S S P O T L I G H T Jay Tedder was around 6 when his father started Doug Tedder Heating & Air Conditioning in 1983. He remembers hammering nails in two-by-fours while his dad built ductwork, and even going with him on service calls. "I've been around it my whole life," said Tedder, 44. "It's a tough trade to be in because you're always hot or always cold because you're never in an air-conditioned or heated space, … but it's also satisfying to do something for somebody [that] they cannot do for themselves. You've never seen a more grateful person than when you get the air back on when it's 100 degrees out there." He worked with his dad through his teen years before going to college to earn a business degree. After graduating from Middle Tennessee State University, the father and son went into business together, forming e Tedder Company Heating & Air Conditioning in 2003. It is located at 1531 Warrior Drive in Murfreesboro. Word-of-mouth advertising helped the company grow, along with assistance from Redstone Federal Credit Union. en in 2009, the family suffered a tremendous loss when Doug died from a brain tumor. Since then, Jay has continued the family business, keeping it relatively small with an 11-member team so that it retains the family feel. ey service customers in Murfreesboro and South Nashville, with targeted expansion in Franklin and Brentwood over the past two to three years. "It's been great working with Redstone Federal Credit Union," Tedder said. "I've mainly dealt with Chris Farmer, and I can call or text him what I need or what I'm looking for, and he gets me the information I need." Tedder said the credit union shares a value that e Tedder Company believes in – looking out for the customer more than the bottom line. If he is asking for something outside of Redstone's area of expertise, Farmer will tell him and then suggest other places to look. "We love it when we can go out and tell a customer that a breaker is tripped, and it's no big deal," Tedder said. "at's what people depend on us for – whether it is a tripped breaker or a bad board on their unit, we are honest with them and explain it because not every unit needs to be replaced." From left, Jay Tedder with his father, Doug Tedder, at Augusta National Golf Club in 2008, during one of the last trips they took together before Doug died in 2009. e father and son started e Tedder Company together in 2003. The Tedder Company LOOKING OUT FOR ITS CUSTOMERS Contact The Tedder Company at 615-890-4515

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