AACREDITUNION.ORG
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27
F E AT U R E D
Member Testimonials
Testimonial
WRITE US
We would love to hear what you think about
®
, our employees and products. Send your
comments or member testimonials for possible inclusion in future issues to centsmag@
AACreditUnion.org.
You
can
also
share
your
story
online
at
OwnerRewards.
AACreditUnion.org.
Dear
Gail
Enda,
I
recently
dealt
with
one
of
your
headquarters
supervisors,
Lorene
Stephens,
who
was
so
professional
and
patient
and,
in
the
end,
righted
my
wrong
in
a
very
timely
manner.
In
this
day
of
horrible
customer
service,
I
felt
I
needed
to
praise
this
employee
for
going
the
extra
mile
to
help
me.
It
was
so
appreciated.
I
am
going
to
buy
a
new
truck
and
I'll
be
getting
my
loan
through
you
again.
Barbara
B.
Dear
Gail
Enda,
I
just
wanted
to
take
a
moment
to
recognize
Miriam
Carrasquillo
at
DFW-C.
She
helped
me
through
an
auto
loan
and
has
been
the
sweetest,
most
caring
customer
service
representative
I've
ever
worked
with.
She
was
personable,
funny,
patient
and
knowledgeable.
This
was
my
fi
rst
time
fi
nancing
anything,
which
can
be
scary,
but
she
made
sure
I
understood
every
step
of
the
process
and
gave
me
some
handy
tips
as
well.
I
just
wanted
to
say
thank
you
to
her
and
to
the
Union
for
a
great
experience!
Francisco
R.
SEEN ON SOCIAL
I just used the chat features to request duplicate tax forms.
It was quick and effi cient. Awesome convenience
