RETAILOBSERVER.COM OCTOBER 2016
4
Eliana Barriga
eliana@retailobserver.com
Until next time—
OCTOBER 2016, VOLUME 27, ISSUE 10
CELEBRATING OUR 27
TH
YEAR
AS THE RETAIL OBSERVER
PUBLISHER/MANAGING EDITOR
E LIANA BARRIGA
DIRECTOR OF SALES AND MARKETING
MOE LASTFOGEL
ART DIRECTOR
TERRY PRICE
CONTRIBUTING WRITERS
BILL BAZEMORE
FRANK BEER
JOE HIGGINS
DEAN LANDERS
DENNIS SHIELDS
JOHN TSCHOHL
E LLY VALAS
LIBBY WAGNER
JOHN WHITE
RALPH E. WOLFF
DEADLINE FOR DEC. 2016 ISSUE:
NOVEMBER 1, 2016
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THE RETAIL
"IT'S NOT HARD TO MAKE DECISIONS,
WHEN YOU KNOW WHAT YOUR VALUES ARE."
–Roy E. Disney, partner and co-founder of Walt Disney
I
am currently looking into hiring an office assistant and have been a bit
hesitant about starting the hiring process. The team we have right now
works so well together, and I know it can be difficult to find someone that
fits in just right... Or is it?
In any relationship, when we are clear about our own values, needs and
"must-haves" it is easy to communicate that to others. The trouble comes
when you don't know what you want, and can't effectively communicate
what you expect from others. We all know that this is no way to live a
purposeful life or run a successful business.
In order to solidify the structural integrity of your business, dust off that
mission statement, re-evaluate where you've been, where you are and
where you're going. Identify who you are as individuals, a team, and a
company. With the fast pace of life, these things can get a bit blurry over
time–yet they do need to be addressed.
The book, The Speed of Trust by Stephen M. R. Covey has been quite
helpful with getting started. The "4 cores of credibility" emphasize getting
clear on who you are first as a person in the areas of integrity, intent,
capabilities and results, before expecting others to trust following your
lead. Yet, it is helping to identify what I don't want—what I call my "deal
breakers", those character traits that just won't work well within our
company culture. With this newfound clarity, attracting and hiring the
right people that will contribute to our team and business goals should be
much easier!
WHAT ARE YOUR
DEAL BREAKERS?
Elle's View As I See It