Up & Coming Weekly

WWW.UPANDCOMINGWEEKLY.COM 2 UCW NOVEMBER 4-10, 2009 Telephone Service 483-1382 Monday through Friday 8:00 am to 8:00 pm, excluding holidays We're On It! 1-877-OUR-PWC1 24-Hour Emergency Visit Us Online Pay the easy way at: www.faypwc.com Customer Service Home Weatherization Free Assistance for Low-Income Families PWC Customer Service Center Move Planned in Late November PWC Customer Service is moving to a new Center located with our Operations Complex at the intersection of Eastern Boulevard and Old Wilmington Road. The move is designed to provide greater convenience for you – with expanded (four-lane), easy-in-and-out drive-through service and more free parking. We will be on the FAST bus route, and also offer preferred parking for low emitting/fuel efficient vehicles, carpool and van pool vehicles. Last day for Customer Service at 201 Hay St.: Friday, November 20 New Customer Service Center opens at 955 Old Wilmington Rd. Monday, November 23 November 2009 The Weatherization Assistance Program, coor- dinated by the Cumberland Community Action Program, conducts energy assessments to identify the most cost-effective energy improvements that need to be performed on a home, and then making the improvements at no cost to the household. These repairs are made to the homes of income-eligible families with the goal of reducing energy consumption, thus reducing the drain on the family's budget. Typical Weatherization Services: • Sealing air leaks • Installing insulation in attics, walls, and floors • Sealing and insulating ducts • Installing a smart thermostat • Replacing existing lighting with energy-efficient bulbs • Performing tune-ups and repairs to heating and cooling systems • Improving health and safety conditions by addressing carbon monoxide levels and combustion safety To learn more or apply for the weatherization program, contact the Cumberland Community Action Program (CCAP) at 485-6923 or visit www.ccap-inc.org/energy/ An Audit That Saves You Money Discover what you can do to save money on your utility bills when you have a home energy audit. PWC can provide an on-line "energy audit" for you. To be "audited," complete the Energy Profile questionnaire at the Energy Depot section of our website – www.faypwc.com. Based on the infor- mation you provide, Energy Depot will provide you cost-saving advice targeted specifically to you. And, it will help you save on your energy bills for years to come. Also check out these helpful Energy Depot tools: • Energy Calculator - Quickly estimate annual energy use and cost of home systems and appliances. • Energy Comparison Tool - Helps you in your decision to replace home heating/ cooling systems or water heater. • Energy Library - A collection of information about home-energy topics and energy- efficiency tips. If every house- hold in the U.S. made the switch to en- ergy efficient lighting in just one room, we would save 800 billion kWh of energy each year and keep one trillion pounds of greenhouse gases out of the air. PWC on the Air Join host, Wendy Riddle, for PWC Connections, on Time Warner Community Channels 7 and 60. Ch. 7 - Nov. 3, 17 8 pm Ch. 60 - Nov. 3, 10, 17, 24 10 am & 4 pm Find out more about: • PWC Energy Management Program- One of the First of It's Kind • Green Partnership Grows in Downtown • Space Heater Safety • Dicken's Holiday Tradition Stop. Think. Conserve. PWC is proud to continue its designa- tion as a Reliable Public Power Provider (RP3) for providing its customers with the highest degree of reliable and safe electric service, making your PWC electric services a great value. Be a Crime Stopper: Report Utility Theft Utility theft hurts all customers by increasing costs, and it can lead to property damage, personal injury and, in extreme cases, death. Utility theft is a crime! PWC needs your help in reporting suspected theft. The information that you provide is completely anonymous. If you would like to speak with one of our investigators in person or leave a message on our Theft Hotline, please call 223-4088. Thank you for joining the fight against utility theft!

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