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ByJoanLowy The Associated Press WASHINGTON Asiana Flight 214's pilots caused the crash last year of their airliner carrying more than 300 people by bungling a landing approach in San Francisco, including inad- vertently deactivating the plane's key control for air- speed, the National Trans- portation Safety Board con- cluded Tuesday. But the board also said the complexity of the Boe- ing 777's autothrottle and auto flight director — two of the plane's key systems for controlling flight — contrib- uted to the accident. Mate- rials provided to airlines by Boeing that fail to make clear under what conditions the autothrottle doesn't au- tomatically maintain speed were also faulted. The 777 has been in ser- vice 18 years and is one of the world's most popular wide-bodied airliners, es- pecially for international travel. Until last year's ac- cident, it had not been in- volved in a single fatal crash. The board's acting chair- man, Chris Hart, warned that the accident under- scores a problem that has long troubled aviation reg- ulators around the globe — that increasingly compli- cated automated aircraft controls designed to im- prove safety are also creat- ing new opportunities for error. The Asiana flight crew "over-relied on automated systems that they did not fully understand," Hart said. "In their efforts to com- pensate for the unreliabil- ity of human performance, the designers of automated control systems have unwit- tingly created opportunities for new error types that can be even more serious than those they were seeking to avoid," he said. The South Korea-based airline's pilot training also was faulted. Of the 307 people on board Flight 214, three Chi- nese teens were killed in the July 6, 2013 crash. Nearly 200 were injured, includ- ing 49 seriously. It remains the only fatal passenger air- line crash in the U.S. in the past five years. Asiana Airlines said it has already implemented the NTSB's training rec- ommendations, and that it agreed with the NTSB's finding that one factor was the complexity of the auto- throttle and autopilot sys- tems, as well as their de- scriptions in Boeing train- ing manuals. Boeing immediately re- jected the notion that the 777's automated systems contributed to the acci- dent, pointing to the air- craft's safety record. "The auto-flight system has been used successfully for over 200 million flight hours across several air- plane models, and for more than 55 million safe land- ings," the company said in a statement. "The evidence collected during this inves- tigation demonstrates that all of the airplane's systems performed as designed." The board, which made 27 recommendations to pre- vent future disasters, didn't say that the autothrottle failed to perform as de- signed. But rather that its design, under certain cir- cumstances, could lead to confusion as to whether it was controlling speed or in an inactive state. The safety board "did the right thing," said Ilyas Ak- bari, a Los Angeles attorney representing 16 of Flight 214's passengers. "It took courage to call out Boeing because it's an American manufacturer" and one of the nation's largest employ- ers and exporters. But most of the fault lies with Asiana and its pilots, Akbari said. Investigators said the flight's three veteran pilots made 20 to 30 different er- rors, some minor and oth- ers significant, during the landing approach on July 6, 2013. Among the errors were that pilots didn't follow company procedures when they failed to call out noti- fications about the plane's altitude, speed and actions they were taking during the landing approach. They also weren't closely moni- toring the plane's airspeed — a fundamental of flying. Instead, they assumed the autothrottle was maintain- ing the required speed for a safe landing. But the captain flying the plane, Lee Kang Kuk, 45, who was new to the 777, inadvertently prevented the autothrottle from control- ling the plane's speed. Kuk put the throttle in idle af- ter the plane had unexpect- edly climbed too high. He assumed the throttle would automatically resume con- trolling speed, as it is de- signed to do under most circumstances. But because he turned off the autopilot at the same time, the auto- throttle remained on hold in at the last selected speed, which was idle. A training captain who was sitting next to Kuk in the right seat didn't notice the error, and then com- pounded it by turning off only one of two other key systems for managing the flight. INVESTIGATION NTSB faults pilot 'mismanagement' in Asiana flight MARCIOJOSESANCHEZ—THEASSOCIATEDPRESS The wreckage of Asiana Flight 214lies on the ground in 2013a er it crashed at the San Francisco International Airport in San Francisco. By Amy Taxin The Associated Press LOS ANGELES As Califor- nia prepares to issue driv- er's licenses to immigrants in the country illegally, res- idents sounded off Tuesday on what documents should be accepted as proof of identity and residency in the state. At a packed hearing in Los Angeles, scores of im- migrants urged the Depart- ment of Motor Vehicles to expand the list of accept- able documents to include church and children's school records, which may be easier for some people to obtain. "Asahomemaker,wedon't get a membership card or a paystub,"saidMarthaEscan- don, 42, whose Mexican im- migrant family obtained le- gal papers in the 1980s. Es- candonsaidshevolunteersat herSouthLosAngeleschurch and knows many mothers who could face a hard time obtaining proof of residency to apply for a license. The hearing is one of two scheduled by the DMV for residents to weigh in on the rules for obtaining a license starting in January. Califor- nia is one of 11 states that have approved issuing a driver's license for immi- grants in the country ille- gally, according to the Na- tional Immigration Law Center, and California offi- cials expect 1.4 million peo- ple will apply for the license in the first three years. Critics railed at the hear- ing about the need for a se- cure license to prevent fraud and terrorism. "This documentation should meet the standards American citizens should have to when we apply for a driver's license," said Betty Robinson, a 67-year- old retired nurse from Tus- tin, adding she didn't think a document such as a Mexican consular card was a secure way to verify identity. DMV officials limited the hearingtotheproposedrules to apply for a license, which have yet to be finalized, and banned comments on what the license should look like. Manyimmigrantsarecon- cerned about the appearance of the license. The Depart- ment of Homeland Security rejected its initial design be- cause it needs to be easily distinguishablefromlicenses held bylegalresidents,which are valid for federal pur- poses, such as boarding a flight. Immigrant advocates also urged the DMV to consider providing translators for ap- plicants who speak indige- nous languages and coordi- nate with consulates to en- sure immigrants living far from major cities can get the documents they need to apply. Several speakers said im- migrants in the country il- legally couldn't make it to the hearing from San Diego County because they feared getting stopped at a freeway checkpoint. 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