Retail Observer

DECEMBER 2024 RETAILOBSERVER.COM 23 RO important information relevant to appliances. For instance, how do they cook? What kind of oven or burners do they need? Speed cooking, microwave, convection, induction, level of BTUs – it's great for designers to be able to discuss the specifics to get the right products for their clients." Smith noted that two key elements of the badge: "A deep understanding of the various appliance options – styles, configurations, and feature sets – and how these can be selected to meet both aesthetic and lifestyle needs." As well as, "A working knowledge of the technology behind different appliance categories and the performance benefits of various appliances, helping professionals guide their clients with confidence." The appliance badge highlights the evolution of appliances, with emphasis on product selection, categories, models, sizes, configurations, and installation methods for both indoor and outdoor spaces. Central to the discussion is an overview of product mechanics, cooking technologies and proper ventilation, along with price and budget comparisons, client interaction, and evaluation. Costa agreed. "The assessment of a client's needs and preferences creates differentiation and elevates the level of service being provided. Next, simply gaining knowledge of the appliances allows you to apply that knowledge to the assessment. This is crucial to offering each client an individual approach. The most well-informed professionals will guide a client with thoughtful planning and an understanding of how to make the most of their space." To earn the badge, candidates must complete five learning objectives, demonstrating competency in and knowledge of: • The different product categories and options within cooking, cooling, ventilation, and cleaning • Appliance placement within the principles of kitchen and home design • Cooking technologies, effectiveness, functionality, and ventilation requirements • How to specify appliances effectively based on the client's needs • Outdoor kitchen appliances and space planning "The technology changes fairly quickly, and designers may not always stay on top of all the latest developments," said Dans, noting that the badge prep helps keep them up to date and understand the advancements. "Especially at the high end, it's beneficial to the client for the designer to take them shopping for appliances so they can consider everything that's available." Badge candidates must also show their knowledge of energy efficiency, including the EnergyGuide label and the U.S. EPA's Energy Star label – plus the impact of various cooking appliances on indoor air quality, water filtration, food preservation, different types of heat transference in various cooking processes, code compliance, work zone clearances, and other mechanical, technical, and layout considerations. "The significance of the badges can't be stressed enough," Costa said. "In this age, information is everywhere; however, useful information can be hard to recognize. The NKBA Specialty Badge Program evidences to our members that the organization provides support and service that has relevant benefits and true value. For the badge holder, it signals that they have the ability to demonstrate and communicate their expertise in an objective manner." The program is self-directed and fully online, so study material and exams are accessible any time for the participant's convenience. The Specialty Badge Program allows members to broaden their toolkit, expand their industry knowledge, and stay current with the latest technologies. It's also considered a beneficial stepping stone for members who are interested in becoming certified. "The program equips industry professionals with targeted knowledge that enhances their expertise," Smith said, "whether they are building on foundational skills or advancing their understanding of a specialized area." Barfell added, "If you are just starting out in the industry, understanding the types of appliances and installation methods is critical. As a well-established player, understanding the most recent advancements in technology complements what you already know." After earning a badge, recipients may showcase their credential by displaying a digital badge across several platforms; they also receive a certificate of completion and a lapel pin. "There's a certain expectation that comes with being associated with the NKBA," said Costa. "The industry deems members as informed and competent – as leaders who are constantly seeking and providing up-to-date information. The NKBA's Specialty Badge Program plays a vital role in this. It's a way to ensure that the members can deliver on those expectations and surpass them. When a kitchen is designed with a complete perspective and all the information available, the entire industry benefits." Barfell said, "As someone who has spent over 10 years educating in the appliance space, I am still learning each day. Technologies are changing so fast, it can seem daunting to keep up. Thankfully, the Specialty Badge offers a solid foundation on one of the largest kitchen investments your client will have." Smith said that because the industry is always evolving, ongoing learning is essential. "The NKBA's Specialty Badge Program offers both newcomers and veterans a valuable way to continue to build their expertise. The Specialty Badge program provides an opportunity to enhance the members' skill set in complementary areas, further enriching the overall strength of the kitchen and bath industry." Visit www.nkba.org/badges to learn more about the Specialty Badge program.

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