Retail Observer

November 2023

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM NOVEMBER 2023 24 our overall strategy and has played a key role in enhancing our company culture. Our management team is excited to continue to work closely with Jake as we expand our services and product offerings to our customers with the enhancements we are making to our operations." With a master's degree in accounting and experience from past positions held in finance, previously with Deloitte and Hammar & Associates, Jake O'Rourke has brought a wealth of knowledge to O'Rourke Sales Company. In the years since joining the business, he has led the finance and human resources teams while streamlining key processes and improving internal policies. Additionally, he has provided key channel growth by launching final mile solutions, expanding ecommerce fulfillment nationwide, and adding multiple top brands to the company as vendor partners. O'Rourke has had countless achievements throughout his tenure with the company, however, his greatest personal successes have been co-chairing OSC Cares, the company's charitable foundation, and enhancing the company's culture. "I am honored to be appointed to this new role and excited for the opportunities it provides. Through collaboration with my team across all areas of O'Rourke Sales, I look forward to steering our strategy to enhance the services we provide our customers, and continuing to improve the policies and procedures we have in place today. Each day is a new day to learn and grow in this ever-changing industry, and I am excited for what the future holds for O'Rourke Sales Company." O'Rourke will continue to work closely with O'Rourke Sales Company's senior leadership team in overseeing the day-to-day operations, implementing the strategic direction of the company, and supporting the delivery of the highest quality of service to our customers. Visit www.orourkesales.com for more information. MIELE USA APPOINTS KENNETH TANGREDI AS VICE PRESIDENT OF SALES Role to lead sales divisions across all U.S. markets Miele, a large family-owned premium appliance manufacturer, is proud to announce the appointment of Kenneth Tangredi as Vice President of Sales in the United States. Mr. Tangredi will report to Jan Heck, President and Chief Executive Officer, Miele USA, as part of the executive leadership team. Under Heck's leadership, Tangredi will be responsible for guiding and managing all domestic sales divisions for Miele USA, driving efforts for sales of the product line, including major cooking and cleaning appliances and floor care, while collaborating with all company departments. "We are excited to bring such a seasoned member of the appliance industry into the Miele family," said Jan Heck, President and CEO, Miele USA. "With more than 20 years of experience in home appliance sales, Ken will be instrumental in elevating the brand's position in the market. We look forward to seeing his leadership continue to foster relationships with our appliance dealers and our partners within the building groups and residential development companies." Tangredi brings to Miele home appliance industry experience from global brands such as Fisher Paykel & DCS Outdoor, Samsung Electronics America, and Dacor. His previous roles have focused on sales, leadership, and operations. "In my previous roles, I saw firsthand the impact Miele has made on the U.S. appliance industry, and it's a great honor to join the team and further its growth," said Tangredi. "Through streamlined internal processes and building new relationships, while improving those in which the brand is already established, I will be guiding the Miele Sales team to follow the brand principle of 'Immer Besser' or 'Forever Better.'" Visit www.mieleusa.com to learn more. THE NEW WOLF INDUCTION RANGE The Wolf Induction Range offers a modern upgrade to your kitchen with refined, clean lines and a completely integrated touch-control panel. The scratch-resistant, ceramic glass induction surface provides consistent, precise control, and nearly instantaneous temperature-adjustment—perfect for cooking pasta in a pinch or creating a more delicious sear on your steak. The newly expanded product line includes both sleek transitional and bold professional design styles, combining the best of Wolf's induction technology and signature dual convection oven in one powerful appliance that complements any kitchen style. I N D U S T R Y [ N E W S ]

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