RETAILOBSERVER.COM JANUARY 2022
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o managerial or administrative task is as
universally dreaded as the performance
review. Supervisors may know the points
they need to get across, but putting them on
paper is another matter.
This book puts the right words at their
fingertips, with ready-to-use phrases and words,
action items and descriptions that managers,
supervisors, and HR professionals can use to
evaluate performance, prepare development
plans and address performance problems.
2600 Phrases for Effective Performance
Appraisals covers the 25 most commonly rated
factors, including productivity, time management,
decision making and teamwork, as well as
specific roles such as customer service, finance,
sales and more. The book provides hundreds of
phrases to use in performance improvement
plans, plus an appendix of helpful individual
words.
B O O K R E V I E W
2600 PHRASES FOR EFFECTIVE
PERFORMANCE REVIEWS
Author: Paul Falcone is a renowned expert on effective hiring, performance management and leadership development,
especially in terms of helping companies build higher performing leadership teams. Paul currently serves as the chief
human resources officer for the Motion Picture & Television Fund in Woodland Hills, CA, a healthcare nonprofit dedicated
to the needs of entertainment industry retirees. He is a bestselling HarperCollins Leadership, American Management
Association, and SHRM author and long-term contributor to HR Magazine. Paul is also a top-
rated presenter/keynote and a human resources executive who's served as head of human
resources for Nickelodeon, head of international human resources for Paramount Pictures, and
vice president of human resources for the TV production unit of NBCUniversal, where he
oversaw HR operations for NBC's late-night and prime time programming lineup, including The
Tonight Show, Saturday Night Live, and The Office.
Publisher: AMACOM
RO