Retail Observer

January 2022

The Retail Observer is an industry leading magazine for INDEPENDENT RETAILERS in Major Appliances, Consumer Electronics and Home Furnishings

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RETAILOBSERVER.COM JANUARY 2022 14 N o managerial or administrative task is as universally dreaded as the performance review. Supervisors may know the points they need to get across, but putting them on paper is another matter. This book puts the right words at their fingertips, with ready-to-use phrases and words, action items and descriptions that managers, supervisors, and HR professionals can use to evaluate performance, prepare development plans and address performance problems. 2600 Phrases for Effective Performance Appraisals covers the 25 most commonly rated factors, including productivity, time management, decision making and teamwork, as well as specific roles such as customer service, finance, sales and more. The book provides hundreds of phrases to use in performance improvement plans, plus an appendix of helpful individual words. B O O K R E V I E W 2600 PHRASES FOR EFFECTIVE PERFORMANCE REVIEWS Author: Paul Falcone is a renowned expert on effective hiring, performance management and leadership development, especially in terms of helping companies build higher performing leadership teams. Paul currently serves as the chief human resources officer for the Motion Picture & Television Fund in Woodland Hills, CA, a healthcare nonprofit dedicated to the needs of entertainment industry retirees. He is a bestselling HarperCollins Leadership, American Management Association, and SHRM author and long-term contributor to HR Magazine. Paul is also a top- rated presenter/keynote and a human resources executive who's served as head of human resources for Nickelodeon, head of international human resources for Paramount Pictures, and vice president of human resources for the TV production unit of NBCUniversal, where he oversaw HR operations for NBC's late-night and prime time programming lineup, including The Tonight Show, Saturday Night Live, and The Office. Publisher: AMACOM RO

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