Retail Observer

RETAILOBSERVER.COM NOVEMBER 2021 62 U nited Appliance Service Association is moving full speed ahead on planning the 2022 Appliance Service Training Institute (ASTI), which will take place at the picturesque Tradewinds Island Grand Resort in St. Pete Beach, Florida, January 16th – 20th, 2022. ASTI offers Independent Servicers numerous classes that give them an opportunity not only to learn the latest techniques for repairing ever-evolving high-tech appliances, but also to attend business classes that will help them grow their businesses and become more efficient and profitable. Another benefit of attending ASTI is the many opportunities to network and connect with peers, manufacturers and suppliers. Attendees always leave the convention feeling confident and armed with the knowledge to run a more effective and productive business. Trade associations such as United Appliance Servicers Association (UASA) were created to fill the need for training. As manufacturers continue to cut their budgets, their OEM factory training opportunities are reduced as well. ASTI is the leading training event in the appliance service industry, offering technical and business training by manufacturers and industry leaders. ASTI is known for offering attendees five days and over 200 impressive classes with intense hands-on factory training on current and new models and technology in one location, beginning bright and early Sunday morning, January 16th. In addition to technical training, ASTI will offer new and exciting business management classes, including basic and advanced software instruction. ASTI will save you hundreds or even thousands in instruction fees. Speaking of saving money, our new business classes include: Professionalizing Your Business and Taking it To the Next Level, Effective Time Management and Technician Pay Structures, Leadership Development, Making Sure You Are OSHA Compliant, Inventory Management, The Pros and Cons of Growing Your Business, Pre-Employment Testing, various marketing classes, Working On Your Business, How To Be A Five-Star Business, as well as panel discussions, round-table sessions, and many others. ASTI provides a training curriculum that's geared toward owners, service managers, customer service representatives and technicians alike. In addition to all the technical, business and software classes, there's also a large trade show with more than 60 vendors that servicers do business with every day. You can meet with manufacturer representatives and see demonstrations on the latest software systems to help you run your business more proficiently. You'll network with successful servicers that have similar goals and operate businesses like yours all over the country. Each year we hear how much people love attending ASTI and appreciate all the classes and training, and how much they enjoyed reuniting with friends. Many servicers have formed peer groups based on these relationships to help each other thrive and grow as business owners and individuals. ASTI provides a strong, compact lineup of training at a very reasonable price for United Appliance Servicers Association members. This includes five full days of training classes, an industry trade show, all breakfasts and lunches, a cocktail reception on the trade show floor on Tuesday evening, and a dinner banquet on Wednesday evening, as well as multiple networking opportunities. Many attendees bring their families and extend their ASTI experience into a vacation, as the Tradewinds is a gorgeous, family- friendly beachfront resort. This unrivalled event is highly anticipated and is a great opportunity to improve every aspect of your business. Please visit www.ASTI.us or www.UnitedServicers.com to fnd out more. If you have questions about the upcoming Appliance Service Training Institute, call 800-683-2558 or email administration@UnitedServicers.com. We hope to see you there! S E R V I C E D E P A R T M E N T ASTI 2022 PREVIEW Sarah Brown, Executive Director of United Servicers Association. For more information, please visit www.unitedservicers.com. RO

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