industry, explained Executive Director Sarah Brown.
The Chicago-based UASA also produces the Annual Service
Training Institute (ASTI), a five-day educational event featuring
classes by appliance industry leaders, manufacturers, appliance
repair marketers and business experts. The next show is tentatively
slated for Feb. 7-11, 2021 in San Antonio, Texas.
According to Brown, the newly forged pact will provide
BrandSource members with discounted membership in UASA and
attendance at ASTI. Membership benefits include reduced rates for
insurance, healthcare, vehicle rentals, office supplies, and uniform
and payroll services, as well as access to training videos and
webinars, reputation management software, and inclusion in UASA's
Business Directory.
Members can also access the group's Service Library of training
and service manuals; its best practices archive of service and
warranty claims tips; and ChatUSA Forum, an online idea exchange
where servicers help servicers.
At press time, BrandSource was finalizing several additional
service affiliations and putting the finishing touches on a 24-page
Service Playbook, a comprehensive tactical guide covering
everything from tech retention, training and compensation to parts
inventory, fleet management and a calculator for determining
competitive but profitable billing rates.
Observed BrandSource General Manager Jarred Roy, "These
partnerships are a collaborative endeavor to share key learnings, mutual
resources, education, industry enhancements and to grow the future of
the trade. The partnerships will continue to further BrandSource's
position as the industry's group supporting
independent servicing dealers for 60 years."
Alan Wolf is Senior Communications Specialist for AVB/
BrandSource, the nation's leading merchandising and
marketing co-op for independent appliance, consumer tech
and home furnishings dealers.
RO
