40 | July/August 2019
T
he golden rule in construction is to build for
customers like you build for yourself. e
late Clayton Britt of Fayetteville believed in
this adage and passed it on to his sons when
he first started laying concrete and building
swimming pools in 1969. Fast forward 50 years, the wisdom
instilled by the senior Britt in his sons continues today to
define the family business that bears his name, Spa and Pool
World by Clayton Britt & Sons, Inc.
Brothers Ricky and John Britt grew up in the family
business and fondly remember their father telling them "to
do it just like you would at your own house" when it came
time to build a pool or install a hot tub for a customer.
is quality-driven approach, along with a commitment
to honesty, integrity, open communication and customer
service, is what the two present-day owners believe is the
secret to their longevity and success in the pool and spa
market.
Reflecting on the 50th anniversary of the business,
being celebrated this year, Ricky Britt said their personal
involvement also makes Spa and Pool World stand out.
"We are a real hands-on boutique kind of company even
though we do both big and small jobs," he said. "We watch
every detail of every job and either John or I are going to
be at the construction site. We consider ourselves the go-to
suppliers in the area for custom-built in-ground pools."
General contractor Hector Ray, co-owner of RayWest
Design Build of Fayetteville, agrees.
If you build it, they will stay…
BY CRISSY NEVILLE | PHOTOGRAPHY BY MATTHEW WONDERLY
B U S I N E S S
Brothers
Ricky and
John Britt
