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ED Jan 2016

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18 January 2016 Club Bulletin www.EDpublications.com T his past August we were allowed to present a 3-Hour Security Certification educational session for attendees. We've been trying to get to this point for several years and finally got all the points worked out. In addition to this session, we offered attendees great discount pricing on our National HOST online learning program. This was offered, in conjunction with the in-person training at the show for those smart attendees to truly raise their level of expertise. Everything started on Tuesday, August 25th at 9 am at this year's show. Attendees completed some simple class registration then received instruction on the three most important topics for any bar or club security employee. The first topic covered was conflict resolution; next we covered legal limits to using force and finally, we covered private person's detention or citizen's arrest. Let's quickly discuss the content of each subject. • Conflict resolution. This discussion covered some obvious and not-so-obvious areas for security hosts. This subject is often misunderstood, and is truly about understanding why violent incidents occur, how they start and how they build up. If a security guard can understand the value of being proactive and reading the guests, they can stop nearly all of the violence in their club. Next, we taught the security host how to understand what to look for in guest behavior and why these behaviors begin. We then talked about managers slowly giving more authority to security guards to deal with these guest incidents early, without waiting for a manager to re-evaluate the guest then decide what to do. Early and proactive actions were highlighted several times. • Legal limits to using force. This aspect of the presentation was truly an eye opener for some of the attendees. We started by discussing what everyone's personal opinions of what would be legal when using force. After hearing some varied answers, we gave the attendees the clearest legal definition to describe what legal use of force would be. For the readers, we talked at length about the phrase, "Only force necessary to stop the threat." To help attendees truly understand this phrase, we used video, role-play scenarios and some hands on training. By the time we finished the discussion on this topic and this very important phrase, every single attendee had a full understanding of what criminal and civil courts look for what a security host must put their hands on a guest. • Private person's detention/citizen's arrest. This was possibly the most difficult topic for attendees to wrap their minds around. We had attendees from over 15 different states and we had the outline of the exact state law for every state represented. During our discussions, one common piece of misinformation surfaced several times. It is extremely important for all employees, managers and especially owners to know there is no difference between the two terms, "private person's detention" or "citizen's arrest." Next, all employees, managers and especially owners must be crystal clear that security hosts are not law enforcement agents and do not fall under the unique Security Certification Seminar 2015 Convention Coverage by Robert Smith Nightclub Security Consultants' Robert Smith offers a recap of the many subjects coverered during his "Security Certification Seminar," designed for club owners and security staff The subject [of violent incidents] is often misunderstood, and is truly about understanding why they occur, how they start and how they build up. If a security guard can understand the value of being proactive and reading the guests, they can stop nearly all of the violence in their club.

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