Hospitality - Industry Edge - Vol. 18

Hospitality - Industry Edge - Vol. 18

Issue link: http://www.epageflip.net/i/165255

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Hospitality Edition HP • Issue 018 • Summer 2013 Industry Edge Hospitality Edition Feature stories Putting big data to work to reinforce brand loyalty Building goodwill and new business with mobile apps Transforming the guest experience with the digital hotel 1

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