CityView Magazine

August 2013

CityView Magazine - Fayetteville, NC

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Valley Regional Imaging! Patient Satisfaction Award Winner In April, Avatar Solutions announced its 2012 award-winning healthcare partners. Acknowledging consistently high standards of patient care, Valley Regional (VRI) was recognized with an award for Exceeding Patient Expectations. Avatar Solutions' awards are meant to honor significant accomplishments in patient satisfaction and innovation in healthcare settings. The criteria for the award presented to VRI was based on patient surveys submitted in 2012, which indicated the organization's overall score for patient expectation items was significant and indicative of a high performer. "We are very pleased with this accomplishment and proud that the VRI team recieved recognition for exceeding patient expectations," said Rhonda Mayorga, Executive Director of Valley Regional Imaging. "At VRI, we strive daily to provide exemplary service to our patients, and this award confirms that we are achieving our patient satisfaction goals with the quality of care provided, our service reliability, and the way in which we seek to customize the overall patient experience." Since 2009, VRI has provided the local community with convenient, affordable, advanced imaging services and access to sub-specialized Radiologists with proven expertise. Excellent customer service in a patient focused environment, same-day appointments, prompt reporting, and personalized consultations with an onsite Radiologist are a few offerings that continue to set VRI apart from other imaging providers. VRI is an American College of Radiology (ACR) and MQSA certified facility with skilled Technologists who are ARRT registered or CNMT certified. VRI offers the following imaging services to patients and physicians: 1.5T OPEN MRI, CT, Nuclear Medicine, Digital Mammography, Ultrasound (including Ultrasound-Guided Breast Biopsies), and Diagnostic X-Ray Services (including Fluoroscopy and DEXA). 3186 Village Dr. Fayetteville, NC p.910.323.2209 f.910.485.3186 www.valleyregionalimaging.com

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