ED Publications

March 2013

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Special focus, continued from page 34 we can match it to their passport and any other IDs they may have. Our most popular products are, specifically: The Servall ID Scanning Network, which tells you about problem patrons before they enter your venue. A shared network that tracks problem patrons, fraudsters and chargebacks. The VIP and Guest List system, which is a VIP system similar to airmiles with schedules and rewards. Clubs can track promotions with the automated guest list feature, or scan an ID to check the patron in. Finally, our demographic reports let you know who your customers are, how often they come and where they come from. Our demographic reports correlate with government data to give you income, population and market penetration analysis. More information: (877) 778-9798 ext. 701 Visit: Servalldatasystems.com witherspoon security consulting Ralph Witherspoon Service: Security consulting After 22 years in Corporate Security with a Fortune 100 Company, www.ExoticDancer.com Ralph Witherspoon formed Witherspoon Security Consulting to advise various businesses on protecting their properties. employees, customer and operations. Currently, Ralph specializes in security consulting to bars and nightclubs (including adult entertainment clubs). Ralph is a Certified Security Consultant (CSC), and since 1992 has also served as an expert witnesses when businesses and clubs are sued and the claim alleges they had inadequate or negligent security, or that club personnel used inappropriate force. ED: What security-related problems do you encounter most frequently with nightclubs, and how does your company assist with these issues? WITHERSPOON: The types of problems I see most frequently are: (1) No thought-through security plan designed for that specific club; (2) No, or inadequate screening and background checks of employees; (3) No, and undocumented training of employees, especially security personnel; (4) Failure to adequately investigate and document incidents in their club and its parking areas; and (5) Dram shop issues (underage and/or over-service). With 40 years of experience, Witherspoon Security Consulting assists club owners and managers by helping them assess their club's security operations and procedures, to identify weaknesses, and recommend solutions before they are hit with a lawsuit or adverse regulatory agency action. We will soon be offering regional "do-it-yourself" security seminars for club operators and managers. More information: Call (440) 779-3803 Visit: Security-expert.org Please also see Witherspoon Security Consulting at their EXPO 2013 Tradeshow booth. Club Bulletin March 2013 43

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