Issue link: http://www.epageflip.net/i/1051931
12 BEST OF THE BEST FRIDAY, OCTOBER 4, 2013 • NWA MEDIA PROMOTIONAL SUPPLEMENT onsumers are well versed in the products and services that interest them, including heating and cooling, thanks to the Internet and social media. Bud Anderson knows this well. "We must employ knowledgeable, highly trained tech - nicians to respond to customers' questions and needs," said Tim Paetz, owner of Bud Anderson Heating & Cool- ing. Since 1987, Bud Anderson has committed to con- sistent, ongoing training and education on the most up- to-date technology and the best practices for the industry. This commitment is why the company has thrived through- out the decades as one of the area's top customer satis- faction-oriented companies and winners of the NWA Best of the Best Heating & Air Company Award three years consecutively. "Most HVAC technicians are capable of making re - pairs to heating and cooling units. However, it takes highly skilled technicians to enter into discussions with custom- ers about reducing utility costs, how to get the best re- turn on investment, home comfort optimization and how to make a home healthier," said Paetz. Bud Anderson's technicians are comfortable with these conversations and can provide accurate facts to support their recommendations. "We pride ourselves on our job titles of Home Com - fort Specialists, not just technicians," said Paetz. "Our job is to keep you happy, safe and comfortable in your own home. We are here to serve you because in the end it's all about the customer." More information on products and services from Bud Anderson is available by calling (479) 927-2700 or by vis - iting their website at gocallbud.com. NWA Media/MELISSA L. JONES The employees at Bud Anderson Heating & Cooling are available to respond quickly to customers' questions and needs. BUD ANDERSON HEATING AND COOLING >> Heating and Air Bud Anderson: It's all about the customer SPECIAL TO NWA MEDIA C